Customer support

Need help? We’re here.

Questions about your ibitego™ lunch box, shipping, or an existing order? Send us a message and we’ll get back to you.

Order support Track an order or check its status in your account. Most orders arrive in 6–9 business days. Returns 30 days from delivery. Change-of-mind returns have a 20% restocking fee; damaged or wrong items don’t. Warranty claims Lifetime warranty on defects. Send your order number and a photo or short video below.

Send a message

Include your order number if it’s about an order, so we can help faster.